Frequently Asked Questions (FAQ)

Last Updated: June 18, 2025

Welcome to the Altoura Travel Partners International Inc. FAQ page. Below are some of the most common questions about our company, services, and upcoming launch. If you don’t see your question here, please feel free to contact us directly at information@travelpartnersinternational.com or call us at +1 (800) 354-0128.

General

Q: When will Travel Partners International officially launch?
A: Travel Partners International is scheduled to launch in the fourth quarter of 2025.

Q: What type of travel services do you offer?
A: We specialize in high-end, bespoke travel planning with a focus on inclusive experiences. Our services include luxury travel packages, LGBTQ+ travel, destination weddings, honeymoons, corporate retreats, VIP experiences, and eco-conscious travel planning.

Q: Where is your business based?
A: We are headquartered in Vancouver, British Columbia, Canada, with additional legal incorporation in Delaware, USA. We serve clients throughout North America and Europe.

Q: Is your platform digital?
A: Yes. We offer a fully digital concierge platform, including a mobile app and secure web portal for itinerary management, real-time updates, and travel support.

Clients & Services

Q: Who are your typical clients?
A: Our core clientele includes high-net-worth individuals, LGBTQ+ travelers, solo explorers, couples, and corporate groups looking for high-touch, curated experiences.

Q: Do you only serve LGBTQ+ travelers?
A: No. While we have a strong commitment to LGBTQ+ inclusivity, we proudly serve all travelers who value safety, cultural richness, and personalized service.

Q: Do you offer support before, during, and after the trip?
A: Absolutely. Our concierge platform provides support at every stage of your journey—from trip planning and booking, to real-time travel assistance, and post-travel feedback and rewards.

Q: Do you offer travel insurance?
A: Yes, we offer travel insurance options during the planning process. We strongly recommend it to all our clients for peace of mind.

Pricing & Policies

Q: How much do your services cost?
A: Our custom travel planning fees typically range from $500–$5,000+, depending on the complexity and scope of the itinerary. We also earn commissions from luxury vendors and may offer bundled experiences.

Q: Are your planning fees refundable?
A: Planning fees are non-refundable, but may be applied to future travel if changes are needed within a specified time frame.

Q: What is your refund and cancellation policy?
A: Refunds and cancellations are subject to vendor terms. We advocate on your behalf, but we recommend reviewing all policies at the time of booking. Travel insurance is also available to protect against cancellation risks.

Technology & Innovation

Q: What makes your technology different?
A: Our platform includes an AI-powered mobile concierge and integrated portal that allows clients to manage their entire trip in one place, with dynamic updates, location-based tips, and 24/7 support.

Q: Can I license your technology?
A: Contact us for white-labeled versions of our digital platform, we are open to discuss the use of our platform for other agencies and partners.

Business & Future Plans

Q: Will you offer group or corporate travel options?
A: Yes. Our services include tailored executive retreats, group journeys, and corporate incentive travel packages with dedicated concierge support.

Q: What’s next for Travel Partners International?
A: Our goals are to provide comprehensive technology solutions, licensed for a specialized team of travel consultants, and expand our technology platform well beyond 2027.

If you have additional questions not listed here, please visit our website or contact us directly. We’re here to help craft the journey of a lifetime.